Frequently Asked Questions

Yes. We ship pan-India through trusted courier partners. Same-day and next-day delivery is available in select cities — you will see the options for your pincode at checkout.

Every order includes a complimentary message card. Add your note on the product page or at checkout and we will handwrite or print it.

Absolutely — corporate gifting is our speciality. Share your headcount, budget and timeline on the Corporate page and we will send a curated proposal with branding options, usually within 24 hours.

Yes. Logo sleeves, printed cards, engraved items and branded merchandise are available on most corporate hampers. Branding is free on orders of 50 units and above.

Pay securely online with UPI, cards, netbanking or wallets via Razorpay. Corporate orders can also be invoiced with GST.

Share a photo within 24 hours of delivery on WhatsApp or email and we will arrange a replacement or refund. See our Cancellation & Refunds policy for details.

Yes. Pick a date and a time slot on the product page. Slots are best-effort windows; we will message you if anything changes.

Of course. Tell us the occasion, budget and anything they love on WhatsApp and we will put together options for you.

Changes and cancellations are possible until we start packing — usually up to 24 hours before dispatch. Personalised and branded items cannot be cancelled once production begins.